Returns & Exchanges

At EIOTCLUB, we strive to ensure your connectivity experience is seamless; however, if you are not satisfied with your hardware or SIM purchase, you may return it within 30 days of delivery.

1

Initiate Your Request

Contact our support team via email or our online portal with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the electronics in their original packaging, ensuring all cables, manuals, and SIM cards are included to avoid restocking fees.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Receive Your Refund

Once our technicians inspect the device for functionality, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing